How do we define conflict?
Conflict can arise through personal differences between individual pupils, problems from outside school interwoven with school life or from difficulties arising from the breakdown of relationships between individuals or groups of pupils. The ultimate purpose of this internal procedure is to encourage the healthy growth and development of SHIS Marthandam SHIS Marthandam recognizes that effective communication is paramount in effective conflict resolution and therefore strongly encourages communication strategies that include:

1. Taking personal responsibility for one’s own feelings and needs
2. Communication that mutually acknowledges the needs and concerns of one another
3. Demonstrating honesty and integrity in every interaction.

Procedure
The following procedure is followed in Sacred Heart School, Pammam, Marthandam for resolving the class room conflict:

1. Enhancing interactions for resolution to personal disagreements coming out of difference of opinion.
2. In case there is a disagreement with a staff member; a parent / guardian; a student; or a community member, the students involved are suggested to first meet together to clarify and respectfully discuss the problem / issues involved and attempt to resolve the matter in front of a known teacher.
3. Most of the issues are resolved through enhancing interactions and end up in forgiveness and self-realization leading to the use of verbal expressions like sorry, excuse me, thank you etc..
4. If a matter is not resolved between the individual, it will be forwarded to class in charge. Class in charge will listen to the views of individuals and try to resolve by providing them the solution which is mutually acceptable to them.
5. If it is a long standing issue or potentially frustrating process at times, it is important to forward it to the head of the institution. Head of the institution will counsel the individuals and in most of the cases individuals are satisfied by the conflict resolution procedures. In case of critical issue, the parents are informed about the conflict and the resolution.
6. If complaint is a formal i.e written complaint addressed to the principal, immediate intervention is followed up with the help of class in charge and senior and experienced teachers or counsellor. The resolution should be achieved through continued discussion.
7. A careful and concerned approach is followed assuring the confidentiality of matter.
8. 8. The Principal will assist the parties to attempt to reach a resolution, personally or through a delegate, by facilitating a meeting and mediating discussion. The principles of procedural fairness are as follows :
   1. No partiality
   2. Everyone has the right to be heard.
   3. All relevant information will be taken into account
   4. Where a conflict of interest arises or is perceived to arise, a mutually acceptable independent person may be brought in.
9. Subsequent to these proceeding, the Principal may initiate appropriate action within the school.
10. At every level of interactions with the parties concerned, the counselling would be given by the teachers dealing the issue and if found that professional counsellor’s intervention is needed, that would be provided either by utilizing the school counsellor or by referring to an external qualified counsellor.

Sacred Heart International School, Marthandam aims to enhance the intra-personal skills of our students and staff. Intra personal skills helps in building internal abilities and behavior to manage emotions, stress and other challenges.
Guidelines for enhancing intra-personal skills

1. Learners and staff are expected to plan their task and keep track of it using to do list so that balance between work commitments and appointments can be made.
2. Teachers are asked to deal the students in a sensitive manner keeping intact the qualities of patience and persistence. Teachers are advised to brainstorm the solution for a problem, keeping in mind student’s perspective and psychological problems faced by adolescent students.
3. Learners and staff are encouraged to participate in games, exercise, yoga and meditation so that they can contribute towards physical and emotional wellbeing.
4. Diary writing helps to build connection with self and provide a tangible record of thoughts and feelings to look back at later stage. Teachers and students are encouraged to write their personal diary.
5. Students are encouraged to participate in after school activities which helps in building social skills and gain confidence.
6. Learners and staff are asked to motivate each other so as to boost internal abilities or feel high on self-confidence.
7. Learners and staff are asked to express compassionate behavior towards each other and appreciate an act of kindness, so as to promote the positive feeling.
8. Learners and staff are expected to greet each other with smile, exchange salutations and create the environment of mutual respect. Develop an attitude of gratitude.
9. Learners and staff are expected to show exemplary standard of conduct inside the campus and outside the school. All their actions should exhibit integrity, honesty and probity.
10. Learners and staff are expected to maintain highest standard of discipline and help in creating an environment conducive to learning.

Sacred Heart International School, Marthandam encourage to create the environment of mutual respect in and around the campus. Mutual respect helps in reducing the workplace stress, conflict or problems. Increase in workplace respect helps to improve communication between colleagues, increase team work and increase productivity, knowledge and understanding.
Expectation of Mutual Respect from Learners and Staff:

1. Follow rules and regulations given in the student’s diary and teacher’s diary.
2. Discuss about mutual respect and establish that respect is something that everyone wants and is capable of giving to others.
3. Exchange of salutations and greetings with everyone.
4. Honest in dealing with everyone.
5. Respect all prefects, elders, staff and parents.
6. Show respect to students by addressing them by name. Speak to administrators, support staff and other teachers with respect.
7. Create an environment conducive for learning.
8. Observe good manners and etiquettes.
9. Follow actions and behaviors towards zero conflict situations.
10. Respect authority of position held by an individual.
11. Maintain friendly atmosphere in the campus and help others in need.
12. Never argue with anyone and never lower your dignity.
13. Fix your target in the beginning of an academic year and put in sustained hard work to achieve it.
14. Help your peer group / colleague whenever and wherever needed.
15. Keep other’s interest ahead of yours.
16. Pray regularly and meditate for some time on regular basis.
17. Never indulge in wrong doing. However, if caught, then accept punishment like a gentleman/lady. Whenever penalty / fine / punishment is given, do so privately, with respect for his / her dignity. Calmly explain the reason and end on a positive note.
18. Avoid getting annoyed with things out of our control. Be polite and humble in dealing with it and learn anger management techniques.
19. Self-confidence is the key to success: work to develop a confident personality.
20. Encourage and help each other.
21. Avoid judging others. Instead get to know each other and start to develop more peaceful atmosphere.

Cyber Safety
It is the safe and responsible use of information and communication technology. It is not just about keeping information safe and secure, but also about being responsible with that information, being respectful of other people online, and using good internet etiquette.
Cyber Bullying
Includes sending, posting or sharing negative harmful, false or mean information and content about someone. It is a serious offence which is punishable under cyber laws.
Activities coming under Cyber Bullying:

1. Nasty comments on the posts or posting nasty comments about the victim.
2. Creating a fake profile and try to defame someone.
3. Sending abusive message using mobile.
4. Posting of embarrassing photographs online without the permission.
5. Stealing the password and sending unwarranted / inappropriate messages from that account.

Do’s

1. Do not respond or retaliating to cyber bullying.
2. Keep a record or proof of anything that you considered inappropriate / nasty.
3. Block and report a person, if someone bothers you, then report the offender to the authorities. Report online bullying immediately to the teacher and parents/or someone whom you trust.
4. Keep your privacy settings high and do not connect with anyone who you do not know offline.
5. Be aware and keep yourselves updated about the preventive and security measures in the cyber world.

Computer safety tips:

1. Log off your computer when not in use and don’t leave them un-attended.
2. Do not install pirated software.
3. Have a password protocol with a specific strong password guidelines, frequent change of passwords, prevents reuse of old passwords.

Internet safety practices and ethics

1. Respect other people’s privacy.
2. Follow proper protocol in language use while chatting, blogging and emailing.
3. Do not log into other people’s email accounts.
4. Do not reply to unknown sender.
5. Do not provide personal information like name, date of birth, school name, address, parents’ name or any other information.
6. Never reveal your password to anyone other than your parent or guardian. Do not use the same password for different online transactions. Use a strong password for different online transactions which is a combination of numbers, uppercase, lowercase letters and special characters for each account.
7. Do not fall for lucrative offers / discounts as they might be coming from unknown source and it may not be reliable. Ignore/delete such emails.
8. Do not open attachments or click on links from unknown senders, since they may contain malicious files that might affect your device. Only click the links and downloads from website that you trust.
9. Beware of phishing websites. Check the URL to confirm if the website is secure while performing any monetary transactions by the head of family. If URL beings with ‘https’ (s stands for “secure”), also look for a green address bar or a security certificate ((presented by an icon such as an unopened lock) in the browser window that ensures secure connection.
10. Do not forward spam or suspicious emails to others.
11. Do not post anything which hurts others feelings.
12. Always be careful while posting photographs, videos and any other sensitive information in social networking sites as they leave digital footprints which stay online forever.
13. Do not post your friend’s information on network sites, which may possibly put them at risk. Protect your friend’s privacy by not posting the group photos, school names, locations, ages etc.
14. Avoid posting your plans and activities on networking sites.
15. Do not create fake profiles for yourself on any social networking sites. If you suspect that your social networking account details have been compromised or stolen, report immediately to the support team of networking account details have been compromised or stolen, report immediately to the support team of networking site.
16. Do not forward anything that you read on social media without varying it from a trusted source.
17. Use safe search options while searching information on the internet.
18. Avoid using free, unsecured Wi-Fi for shopping or banking on the internet and also for logging into your social medial profiles.
19. Delete old accounts that do not use any more.
20. Take regular backup of all important files onto offline/online cloud storage.
21. Don’t click on ‘keep me logged in’ or ‘remember me’ options on websites and logout of all accounts.
22. Don’t save your credit/debit card information on websites and web browsers.
23. Have dual or multifactor authentication.
24. Lock your screen when you’re finished using you’re finished using your computer/tablet/phone. Further, set it to lock automatically when it goes to sleep.
25. Always delete spam mails immediately and empty the trash box to prevent accidental clicking on the same link.
26. Don’t plagiarize i.e copying information (book, music, video, software etc) from the internet as it is dishonest and could also be illegal. You could be violating copyright laws. Obtain permission from the original creator and provides credit and attribution to the original owner of the resource.
27. Don’t trust a site just because it claims to be secure. It may be a ‘phishing’ site.

Section	Offence	Penalty
67A	Publishing images containing sexual acts.	Imprisonment up to seven years, or / and with fine up to Rs 1,000,000.
67B	Publishing child porn or predating children online.	Imprisonment up to 05 years and with fine up to Rs. 1,000,000 on 1st conviction. Imprisonment up to 7 years, or / and with fine up to Rs. 1,000,000 on 2nd conviction.
68	Failure/refusal to comply with orders.	Imprisonment up to seven years and possible fine
69	Failure/refusal to decrypt data.	Imprisonment up to three years or/and with fine up to Rs. 100,000
70	Securing access or attempting to secure access to a protected system	Imprisonment up to ten years or/and with fine.
71	Misrepresentation.	Imprisonment up to three years or / and with fine up to Rs. 100,000.

*Source : Central Institute of educational technology, NCERT

Nutritional wellbeing is both a precursor and a product of good health. The policy of Sacred Heart International School, Marthandam aims to improve the health of students by adopting nutritional food habits and to generate the awareness about the healthy food choices
Sacred Heart International School, Marthandam aims to promote and improve nutrition status of learners in order to enhance and sustain their physical, social and mental well-being. And our target is to maintain the health status of learners through the initiation of effective health promoting activities. We provide health and nutrition education and promotion of activities at all levels of the students.
Our school promotes the consumption of healthy food which not only fulfills the daily nutritional requirements but also have positive effect on learner’s wellbeing. Nutritious and healthy food improves the learning and academic performance also.
School Health Team Comprises of:

1. The Principal
2. All the teachers
3. Students
4. Parents
5. Community
6. Medical office (On demand)
7. Nurse

Salient Features:

1. Students are encouraged to bring their own food from home.
2. Students are advised not to buy fast food having poor nutritional value.
3. Distribution of sweets made from sweet shops are not encouraged.
4. Students are encouraged to enjoy their home made food during lunch time.
5. Disseminating ‘Nutritional Education’ as a part of curriculum, explaining the components of food and importance of balanced diet.
6. Disseminating the importance of nutritious food by involving student’s inactivity.
7. Serving of healthy and nutritious food during school functions and celebrations.
8. ‘Fruit Days’ celebrations by participation in activities.
9. Serving of healthy food in NCC and Red Cross camps.
10. Measurement of nutritional status like height and weight.
11. Generating awareness about importance of balanced food i.e. three food groups eaten in the right proportion.
12. Ensuring the availability of healthy food in canteen and practicing good food hygiene.
13. Ensure availability of nutritious food in canteen at reasonable price.
14. Follow up of vaccination, de-worming tablets distribution programme as per the guidelines from the government authorities.
15. To promote recreational and sports activities to improve mental health.
16. To provide first aid and emergency care in medical Centre (sick bay).

The Sacred Heart International School community is committed and concerned about environmental sustainability keeping in mind with current trends on various environmental issues like climate changes, population growth and use of natural resource cause a major global health concern. Hence the community including all stake holders has made a detailed policy on sustainability thereby achieving Green Campus status.
Green campus is a place where environmental friendly practices and education combine to promote sustainable and eco-friendly practices in the campus. The green campus concept offers an institution the opportunity to take the lead in redefining its environmental culture and developing new paradigms by creating sustainable solutions to environmental, social and economic needs of the mankind.
Scope of the Policy
The policy for Green Campus and sustainability will develop exciting new co-curricular and extracurricular practices that encourage students to take the lead in creating positive change. These initiatives call for a thorough review of all infrastructural, administrative functions from the standpoints of energy,y efficiency, sustainability and the environment. The focus areas of this policy are:

1. Clean Campus Initiatives
2. Landscaping Initiatives
3. Clean Air Initiatives
4. Infrastructure
1. Solar Power Plant
2. Installation of Energy Efficiency Equipment
3. Water Conservation through Rainwater Harvesting System
5. Waste Management processes
1. Solid Waste Management
2. Liquid Waste Management
3. E-Waste Management

Awareness Initiatives

1. Environment-centric Student Activities
2. Plastic-Free Campus

Objectives of the Policy

1. To protect and conserve ecological systems and resources within the campus.
2. To ensure judicious use of environmental resources to meet the needs and aspirations of the present and future generations.
3. To integrate environmental concerns into policies, plans and programmes for social development and outreach activities.
4. To work with all stakeholders and the local community to raise awareness and seek the adoption of environmental good practice and the reduction of any adverse effects on the environment.
5. To continuously improve our contribution to climate protection and adaptation to climate change and to the conservation of global resources.
6. To continuously improve the efficient use of all resources, including energy and water, and to reduce consumption and the amount of waste produced, recovering and recycling waste where possible.
7. To make the campus plastic free.
8. To minimize the use of paper in administration by having policy for E-governance.

Policy:
Clean Campus Initiatives
The community has pledged to actively coordinate cleanliness activities in the campus and beyond. The broad vision is as follows:

1. Generating mass awareness on cleanliness and hygiene amongst students and staff members by holding regular cleanliness drives. The idea is to motivate them to contribute in a proactive manner.
2. Activities for cleanliness and public health practices will be a key component of all the community work being done by JRC & Scout and volunteers of the school.
3. Staff Members will be encouraged to participate in the cleanliness drive in the school campus.
4. Events such as poster and slogan competitions, essay writing, spoken word poetry, speeches, and skits on cleanliness and public health practices will be organised.
5. Rallies on themes connected with cleanliness and public health practices in and around the school campus will be conducted to create mass awareness.
6. Remove all kinds of waste material like broken furniture, unusable equipment etc
7. Administer of the pledge by students and staff members to maintain cleanliness of the school campus and its surrounding areas on an annual basis.
8. Conduct workshops on the 3Rs: Reduce, reusing and recycling of waste.
9. Commit to manage waste and maintain clean campus especially during school events.

Landscaping Initiatives
The campus landscape, like its buildings, can be seen as the physical embodiment of a school’s values. It is a vital part of the life of a campus, providing space for study, play, outdoor events, relaxation and aesthetic appreciation. Green campus landscapes also manage runoff, help recharge groundwater, and clean and cool the air on campus. The landscape serves as a visual representation of the campus community’s commitment to sustainability. As campus landscapes are so visible and accessible, landscaping initiatives are a great way to build awareness around the environment. There are more than 50 trees and more than 100 shrubs on campus along with 1 acre of grass cover. The landscape of trees and plants provide the 2000+ students and staff with clean and cool air and is a soothing environment. The green cover of the campus also provide shelter and food for variety of birds like a wetland, creating a campus rich in biodiversity. The school commits to enriching this healthy habitat and maintaining the symbiotic relation of the institution with nature by

1. Organizing annual tree plantation drives
2. Encouraging student societies to hold tree planting events

Clean Air Initiatives
We encourage our students and staff to use public transportation. We encourage carpooling to school, an activity that will control air pollution and strengthen social interaction. The entry of automobiles inside the campus is generally discouraged on the whole and further there is restriction of private vehicles inside the campus.
Our campus is also located at Marthandam Road. For this reason, we feel responsible to maintain our green cover. The natural landscape not only cleans the air on campus but also we wish to make it an extension of the green lungs of the town.

INFRASTRUCTURAL INITIATIVES
Water Conservation through Rainwater Harvesting System As an institution located in a fertile agri-rich area, the place has witnessed a drastic change in ground water levels, Hence we are committed to this effort to replenish the groundwater table by practicing rainwater harvesting. This practice helps in the replenishment and recharge of the groundwater.
Waste Management Processes
The school strives to have a minimal impact on the environment and is dedicated to reduce and manage the waste generated by the school campus. The following specific procedures will be undertaken to ensure the school’s contribution in protecting the environment.
Solid Waste Management
With its aim to provide holistic education that also has a positive impact on the environment, the school will adopt practices that will mitigate the generation, and manage solid waste through the following methods:

1. Systematically engage with the 3Rs of environment
2. Friendliness (Reduce, Reuse and Recycle).
3. Collect paper waste produced on campus and collaborate with scrap dealers for recycling.
4. Reduce solid waste by developing a technology-centric teaching and administrative model.
5. Reduce use of paper by supporting digitization of attendance and internal assessment records.
6. Reduce requirement of printed books by updating the e-books and e-journals collection of the school library.
7. Encourage the students and teachers to use emails for assignment submissions.
8. Take initiatives to spread awareness amongst students about
1. Food wastage and ways of minimizing it
2. Minimizing the use of packaged food
3. The habit of reusing and recycling non-biodegradable products
4. Organizing workshops for students on solid waste management.

Liquid Waste Management

1. Maintain leak proof water fixtures.
2. Minimize the use of water by constructing more Indian style toilets instead of western style toilets.
3. Continued employment of a caretaker to take immediate steps to stop any water leakage through taps, pipes, tanks and toilet flush etc.
4. Prevention of release and mixing of oil from the staff mess liquid waste in the municipal drainage system by use of Grease trap mechanism. This way the Biochemical Oxygen Demand is reduced in the effluent waste water.
5. Reuse of wastewater generated by the Reverse Osmosis (RO) system in washrooms.

E-Waste Management
Sacred Heart International School ensures that its usage of technology and generation of e-wise does not impact the environment. For this purpose, the school plans to strive towards:

1. More provisions for the disposal of the institutional e-waste.
2. Collaboration with e-waste recycling companies to get electronic waste recycled.
3. Awareness amongst students about reduction of e-waste and environment friendly disposal practices for e-waste.
4. Encouraging department and society level activities pertaining to e-waste management.

Awareness Initiatives
Outreach and education are of utmost importance so that all members of the campus community may value the objectives of the policy and aid in its implementation. This is why Sacred Heart International School supports and encourages awareness campaigns, seminars, workshops, conferences and other interactive sessions to facilitate effective implementation of the Green Campus and Sustainability policies. Environment-centric student Societies and Department Activities:
Sacred Heart International School encourages all the departments and NCC to organize events, competitions and training sessions that will bring about positive environmental changes at the grassroots level. The school supports departments and rest of the stakeholders in molding the students into active agents of environment protection and conservation. Green Society
Institutional changes towards sustainability and eco-friendly practices have percolated down to the students, and we wish to have a Green Club to make to the students join in it and actively participate and collaborate as teamwork. Making the club a compulsory one will provide it a bigger platform to broadcast the institution’s environmental values to raise awareness. Because compulsory societies expect the fulfilment of a specified number of hours of work and commitment, this will aid the green initiatives and practices that are a part of this policy to grow exponentially.
Conduct Greed Audit
The school plans to regularly conduct a Green Audit of our school campus to assess our strengths and weaknesses to further our goals of long-term sustainability. A green audit is a useful tool to determine how and where most energy or water or resources are being used. The school can then consider how to implement changes and make savings. It can determine the type and volume of waste. Recycling projects or waste minimization plans can be adopted. It will create health consciousness and promote environmental values and ethics. It provides a better understanding of the impact of eco-friendly practices on campus. Green auditing will promote financial savings through reduction of resource use. It is imperative that the school evaluate its own contributions toward a sustainable future.
Plastic-Free Campus
Sacred International School has been observing most of its duties in terms of solid waste management since its inception. In view of the Government of India’s resolution to ban all single use plastics due to the hazardous impact of plastic use and pollution, the school administration strictly bans the use of single use plastics in its premise to make it a ‘Plastic Free Campus’.

The Sacred Heart International School community is committed and concerned about environmental sustainability keeping in mind with current trends on various environmental issues like climate changes, population growth and use of natural resource cause a major global health concern. Hence the community including all stake holders has made policy on energy conservation.
We aim to assess energy and water use and identify areas of waste throughout the school and then to set targets for reductions.

1. We will adopt a whole school approach to energy management by involving all sectors of the school, including governors, teachers, pupils, site manager and administrative staff.
2. We will set targets for reductions in energy use, expenditure and environmental emissions e.g. we aim to reduce CO2 emissions by 5% over a five year period.
3. We will manage water usage and eliminate waste.
4. We will assess options for energy saving in all “building” and maintenance works undertaken on site.
5. We will maintain a safe, healthy and comfortable environment in our buildings.

Infrastructural Initiatives
Renewable sources of Energy Sacred Heart International School is dedicated to minimize and sustainably manage its use of electricity. The school believes in reducing the consumption of electricity produced by non-renewable resources by switching to clean energy sources like solar energy for purpose like lighting the campus.
Energy Saving and Energy Efficient Equipment We commit to install environment-friendly electrical appliances that save energy and reduce wasteful inefficiencies. The school believes in using cleaner energy such as LED lighting.
Awareness Initiatives
Outreach and education are of utmost importance so that all members of the campus community may value the objectives of the policy and aid in its implementation. This is why Sacred Heart International School supports and encourages awareness campaigns, seminars, workshops, conferences and other interactive sessions to facilitate effective implementation of the Energy policies.
Environment-centric Student Societies and Department Activities
Sacred Heart International School encourages all the departments and NSS to organize events, competitions and training sessions that will bring about positive environmental changes at the grassroots level. The school supports departments and rest of the stakeholders in moulding the students into active agents of environment protection and conservation.
Conduct energy Audit
An Energy Audit to be conducted as and when required to further reduce its carbon footprint. The importance of reducing energy consumption cannot be overstated. The energy audit, with its specialized tool will identify wastage of energy. Such an inspection often reveals several different flaws which cause a loss of significant amounts of energy which the college will not be able to detect. These flaws often have easy and affordable solutions and provide significant savings. Action Plan

1. We will read all of our energy and water meters on a regular basis and will evaluate usage against historical and ‘normalised’ usage. We will compare invoices from suppliers to our readings to ensure that we pay only for our actual usage.
2. We will evaluate how energy is integrated into the curriculum and look at ways that this can be extended and improved.
3. An agenda item will be submitted to the Administrator.
4. Consideration will be given as to the frequency and content of future reports to the administrators.
5. Energy and Environmental Issues will become a standard agenda item at departmental and school staff meetings.
6. A report on energy/water use and expenditure will be made to the governing body and the school (staff, students) i.e. by use of the school newsletter.
7. We will identify responsibilities of Caretaker, Head teacher, School Administrator, Teachers and Students.

Energy and environmental Targets

1. Reduce heating-energy use by 5% over 5 years
2. Reduce electricity use by 5% over 5 years
3. Maintain/reduce water use
4. Reduce CO2 emissions by over 5 years by 5%

Sacred Heart International School, believes that a respectful, sensitive and safe working and learning environment for all members of the SHIS community is of utmost importance. This Child protection policy applies to all the staff, including teachers, non-teaching staff, student or anyone working for Sacred Heart International School, Marthandam. The child protection policy also demonstrates the commitment of organizations and professionals to children and ensures public confidence in its safe practices.
The purpose of this policy is:

1. To protect the students (Children and young people) who receive education from the school.
2. To provide staff with the principles that inform our approach to child protection.

It is strongly believed that child or young person should never experience abuse of any kind. As a school we have a responsibility to promote the welfare of all children and young people and to keep them safe.
It is recognized that:

1. Any type of harassment in the school will be considered as inappropriate and offensive. For any such incidents related to harassment will face disciplinary action.
2. Reporting false information and accusation intending to settle personal score will also invite disciplinary action.

Policy Adopted on :
This policy adopted on March 2020 is intended to help students to recognize, understand, prevent and report so as to prevent any untoward incidents.
Reporting of Complaints or giving suggestions:
Any complaint or suggestion from the student / parent may be forwarded to email: principal@shis.in to the principal for further necessary follow up.
Confidentiality of the Complaint:
Any such complaint will be maintained by the school with utmost care for not having mental or psychological trauma to the concerned student.
NOTE :
The following examples illustrated down which would be communicated to the students of all grades by the respective class teachers as part of creating awareness among the students. Unwelcome leering, staring, sexual flirtations or propositions.

1. Using derogatory remarks, epithets, threats, verbal abuse.
2. Verbal comments about an individual which may hurt the sentiments of learners.
3. Sexual jokes, drawings, pictures, gestures or rumours.
4. Touching of an individual’s body or clothes in a sexual way.
5. Cornering or blocking of normal movement with an intention of troubling opposite sex.
6. Teasing or passing sexual remarks about a student.
7. Any act or verbal use which is forwarded by the complainant to the authority which may have correlation to the above stated illustrations.

Children and young people will be kept safe by:

1. Taking a child centered and rights based approach to keep children sharply in focus.
2. Adopting child protection practices through procedures and codes of conduct.
3. Supporting, supervising and training all staff and volunteers to recognize and respond to child protection risks.
4. Recruiting staff and volunteers safely and carrying out necessary checks and references.
5. Sharing information about child protection and good practice with children, parents, staff and volunteers.
6. Sharing concerns with relevant child welfare agencies and involving parents and children appropriately.

Social Welfare Organization is an initiative undertaken by the students and teachers of Sacred Heart International School, Marthandam. Social empowerment is understood as the process of developing a sense of autonomy and self-confidence, and acting individually and collectively to change social relationships and the institutions and discourses that exclude poor people and keep them in poverty.

The aim of this policy and related procedure is to contribute towards the safeguarding of both children and staff during the school timings and outside of school near to the school premises.
The purpose is to ensure the safety and well being of all children, staff members and every single member associated with the institution.
The policy aims to have in place a clear protocol and procedure for the admittance of external visitors to the school which conforms to child protection guidelines and prevents unsuitable people to enter in the campus.
The following procedures will be followed by all the stakeholders:

1. Visitor entry is through gate no.1 only.
2. Entry in the campus after identification and sign in the register for visitors.
3. Visitor are asked to give a written reason for the visit and the person or office personnel to meet.
4. The security on duty will convey the information to the receptionist after verifying the gate record register and ID.
5. The visitor will check in the reception and will be guided by the receptionist.
6. The receptionist will contact the staff member that the visitor wants to meet.
7. At the end of the meeting, the visitor will return to the security office.
8. In order to minimize the loss of instructional time, it is intimated through school diary to the parents, who constitute the majority of school visitors to use the ‘after school timings’ for their visit.
9. Wherever possible, staff concerned can contact the person on the mobile phone to avoid inconvenience for the students, staff and visitors.
10. Personal meeting of staff with an outsider is not encouraged during school hours unless it is not convinced to the admin office the reason of the meeting.
11. If an appointment is scheduled in advance to meet a class teacher, it is usually done in a timing after the school working hours.

VISITORS

1. Prospective parents and family members of employees.
2. Invited guests: speakers to talk on social issues/ technological development/ cyber security/ municipal administration/ road and fire safety etc.
3. Suppliers and contractors
4. Salespersons seeking a business opportunity.

In case of invitation of guest speaker, permission is required from the head of institution with required details mentioning the relevance, purpose, date and time of the proposed visit.

This policy applies to all parents seeking admission for their children at Sacred Heart International School Marthandam.

1. To ensure that the school gets maximum number of admissions possible without making any compromise.
2. To match the objectives of the School with the goals and abilities of the student.
3. Have a transparent process without discrimination to any student.
4. To have a fair and transparent policy for all parents
5. To make the admission process easy for parents and students.
6. Setting a standard so that families of our students have similar core values.
7. Adherence to local laws.
8. Admission will be granted till the availability of seats on a first come first serve basis.
9. There will be a student and parent interaction for those who have registered their wards.
10. Age Criteria for admission
    

    PreKG	3yrs
    LKG	4yrs
    UKG	5yrs

11. For admission to Pre-KG, there will be parent interactions along with the child with the Principal and the Coordinator/Pre Primary Reps.
12. For admission to LKG to Grade 2, there will be an age-appropriate assessment (oral assessment) through evaluative worksheets that will test the general comprehension levels of the child.
13. For admission to Grade 3 and above, there will be an age-appropriate assessment (written assessment) through evaluative worksheets that will test the general comprehension levels of the child.
14. The assessment tests are a tool for both the school and the parent to get a genuine assessment where the child stands and if there are any particular areas of weaknesses that need to be focused upon.

To promote a good academic environment with serious and dedicated students, and to ensure maximum progression is made throughout the session. Students of Sacred Heart International School are expected to attend all of their classes, every day. If for any reason they cannot attend the school must be informed before their class starts through the class teacher/reception.

Authorised Absence

Holiday:
Any student who would like to take holiday must inform the school at least one week before the time they wish to take in the form of a written application. The School will then decide whether to authorise the holiday.
Illness:
If a student is feeling unwell and unable to come to school they must call or email the class teacher/reception before their start of the day. If the student is still unwell after 3 days, they will need to bring in a doctor’s note (authorized Medical Certificate) when they return. Failure to call the school will result in the days missed as unauthorised absence.

Unauthorised Absence

Any day on which the student has not attended any classes, and has not informed the school by phone/letter/email as to their non-attendance is counted as an unauthorised absence.
The school has strict procedures in place to monitor and act upon unauthorised absences. They are as follows:
Consecutive Unauthorised Days of Absence
If a student misses consecutive days the following action will be taken:

Day	Action
1 & 2	No action
3 & 4	Telephone call from class teacher/school
4 & above	Review of student’s seriousness towards the school, In person meeting with the Principal by the parents.

Non-Consecutive Unauthorized Absence
If a student’s attendance falls below 80% for the academic session, the following action will be taken in consultation with the parents:
If any Medical reason -: Authorized medical certificate along with written leave application to be produced.
Unavoidable circumstances -: Principal will decide after looking into the severity of the incident.

The goal of our discipline program is to promote responsible decision making, respect for self and others, respect for property and pride in appropriate behavior. One of our primary responsibilities as a school is to promote a safe, productive learning environment, and it is our belief that communication and teamwork between the home and school are important in promoting good citizenship and a secure school.
Teachers will present basic rules and regulations for the classrooms and playground. Our rules involve creating a safe and orderly working environment for all and will include the following principles:

1. treating others with respect and as you would wish to be treated;
2. playing safely with no rough play, fighting, or play fighting at any time;
3. using language that is appropriate to the school setting
4. There is to be no profanity or demeaning name calling.

Our complete Discipline Plan is outlined below and includes specific school rules.

Sacred Heart International School Discipline Plan

We believe that together, we will promote an academically, physically, socially and emotionally safe environment in which every individual accepts personal responsibility for making a positive contribution to the harmony and welfare of the school as a whole.

We strive to have excellent character and good citizenship! Integrity

Make a choice to be your best; be honest, be loyal, honor your commitments; and keep your word.

Respect

Make a choice to treat others with courtesy and respect.

Kindness and Compassion

Make a choice to be thoughtful of others, always striving to be kind and considerate.

Responsibility

Make a choice to think before you act; consider consequences; and be accountable.

Citizenship

Make a choice to play by the rules; do your share; and be charitable.

We play by the rules!

1. Be in class, on time and ready to learn
2. Treat others as you wish to be treated
3. Be courteous, kind and positive.
4. Be trustworthy
5. Keep your hands, feet and unkind words to yourself
6. Take responsibility for your actions
7. Take the initiative to solve problems positively
8. Show pride and loyalty for yourself and your surroundings
9. Follow the school rules and regulations.

We accept responsibility....

As students, we will…

1. Show courtesy, trust, caring, respect and fairness
2. Abide by the guiding principles
3. Uphold the school standards
4. Accept responsibility for decisions and actions

As parents, we will…

1. Model courtesy, trust, caring, and respect
2. Support our student(s) in being in school, ready to learn.
3. Participate actively as members of the school community
4. Be informed about school policies and events
5. Work as partners with the staff in the problem-solving processes
6. Hold high expectations for our children’s productive, responsible behavior.

As teachers, we will…

1. Maintain professionalism as we model courtesy, trust, caring, respect and fairness
2. Provide a well-organized instructional period and engaging work to facilitate good study habits and independence.
3. Properly supervise students at all times.
4. Be primarily responsible for managing discipline in our classrooms.
5. Maintain high expectations for productive, responsible behavior.
6. Set responsible and reasonable limits, make fair judgments, and follow appropriate procedures for rewards and/or consequences for behavior.
7. Cooperate with students, parents, and administration in a positive problem solving process.
8. Facilitate home-school communication and parent participation in problem solving.
9. Refer students to the appropriate support staff after appropriate measures to manage disruptive behavior have been unsuccessful.

As support staff, we will......

1. Maintain professionalism as we model courtesy, trust, caring, respect and fairness.
2. Support students in making positive choices to maintain standards for academic excellence.
3. Be a positive role model.
4. Supervise the students on and off school grounds during school activities.
5. Support the certificated staff in conflict situations.
6. Participate in gathering information and problem solving.

As the principal, I will…

1. Facilitate collaborative development of school-wide procedures and programs that promote a safe, respectful learning environment.
2. Maintain professionalism as model courtesy, caring, respect, and fairness.
3. Provide support for the staff in the implementation of the discipline plan.
4. Provide strong, positive leadership in the development, implementation and evaluation of Sacred Heart International School.
5. Provide leadership in maintaining a healthy, safe, productive and content environment.
6. Accept ultimate responsibility for resolution of conflicts at the school site-level.
7. Research and mobilize school-community resources to develop activities that encourage students to feel good about themselves and their school.
8. Be an effective school-community liaison.

This Policy has been adopted by the School Management and applies to all teachers and support staff employed to work at Sacred Heart International School (thereafter referred to as ‘the school’).
This policy aims: For complaints to be settled fairly and promptly, as close to their point of origin as possible. To encourage professional behaviour and a productive working environment. The emphasis is on informal resolution and empowering individuals to effect change without threatening good working relationships between managers and employees. To empower individuals to challenge and tackle inappropriate behaviour, including bullying and harassment. All allegations will be treated seriously and sensitively. They will be investigated thoroughly and a speedy resolution sought. It is essential that managers and employees approach the process as an objective method of resolving differences and avoiding conflicts rather than “winning or losing”.

Confidentiality
All parties involved in the process must respect confidentiality at all times. Information must not be shared with anyone except those directly involved and as necessary to ensure a fair process.

Dignity at Work

1. The school is determined to drive up standards of service delivery through a high performing, high quality and motivated workforce. Bullying and harassment negatively impacts on the productivity, well-being, morale and creativity of individuals and their teams and damages the school’s reputation as a fair employer. The school is committed to creating a positive and safe working environment for its workers in line with its core values. Everyone has the right to be treated with respect and dignity in the workplace, irrespective of their level, status or position within the organisation. Bullying and Harassment, whether perpetrated by colleagues, visitors or service users, will not be tolerated
2. Clear standards of behaviour are set out in the School’s Code of Conduct, which has been brought to the attention of all employees. Any employee who believes that they are not being treated with respect in accordance with the Code of Conduct has the right to challenge such behaviour and/or to raise a complaint using this procedure. Individuals are encouraged to challenge unacceptable behaviour and will be protected from victimisation after seeking resolution of a genuine complaint, whatever the outcome.
3. Appropriate action, which may include disciplinary action, will be taken where an allegation of bullying and harassment is upheld.

Raising A Formal Complaint
An employee wishing to have a complaint considered formally under this procedure must submit their complaint in writing to the Headteacher The written complaint must provide as much information as possible and:

1. Explain the event(s) giving rise to the complaint, including where possible, the date and times of events and the names of other parties/witnesses involved
2. Outline any informal measures taken to resolve the matter and explain why these have been unsatisfactory.
3. Explain, as fully as possible, the outcome wanted by the employee.
4. State the name of the complainant’s companion if they wish to be accompanied at the complaint hearing.
5. Be signed and dated.

Desired outcomes may include:

1. An apology
2. An undertaking to amend behaviour and monitor progress Schools HR Handbook Employee Complaints / Grievance Procedure
3. A decision to advise appropriate individuals to meet certain standards

The Transport Department of Sacred Heart International School is established by seasoned transportation professionals to provide strategic solutions to student transportation issues.
We endeavor to provide the best possible transport service for all our students. We place the safety and responsibility of the children as our highest priority.
We are committed to provide the best school transport service with highest safety measures and comfort to each student. Our transport team is engaged in research, development and implementation of systems and practices to make our service the best in the industry.
Buses will ply through their regular routes and this will not be changed to individual needs. The school bus facility cannot be demanded as a matter of right. The Transport Department reserves the right to disallow any student from availing the bus facility for any justifiable reasons at their own discretion.
BUS RULES

1. Parents are not allowed to board school buses to see off or receive their wards.
2. Parents should not try to overtake and stop the School bus to facilitate the boarding of their wards as this endangers the safety of the bus and its occupants. This act will lead to strict disciplinary action.
3. Parents should not argue with the conductor / driver. If there is any problem, a written communication should be forwarded to the Administrative office.
4. A student using the school bus is expected to be at the bus stop at least ten minutes before the scheduled arrival of the bus. The student has to be on the correct side of the arriving bus. The scheduled pick-up time is available with the Transport-in-charge at the school. The school reserves the right to alter the timings, routes and stops as and when necessary.
5. If any parent whose child is availing school transport service wishes to take their ward privately in his/her own transport, he/she has to collect the Permission Slip from the school authorities half an hour before the end of the last class.
6. Students are allowed to use only the allotted bus and bus stop. No change can be allowed without prior written permission of the school.
7. If a student misses his allotted bus he should not try to board any other bus. It is the responsibility of the parents to drop off their wards to the school. However the student will return by the allotted bus.
8. The buses will not wait for any student. Parents are asked to arrange the students based on the SMS alert by NEO Tracker.
9. Students should stay away from the main road until the bus arrives.
10. No student should come near the entry door of the bus until it comes to a complete halt. The front door of the bus is the only authorised entrance and exit.
11. Boarding and alighting from buses should be done in silence and in an orderly manner.
12. No student should travel standing on the footboard.
13. Students must not move around in the bus when it is on move
14. Students must not put any part of their body outside the bus. They should not put their hands out even for waving.
15. Don’t throw papers, chocolate covers or any objects inside or outside the bus.
16. Consumption of edibles is not permitted in the buses.
17. Unruly behaviour like shrieking, shouting and playing foul is strictly prohibited. Courteous behaviour is expected at all times.
18. The driver’s attention must not be distracted for any reason.
19. Don’t instigate the driver for fast driving / rash driving
20. The drivers are authorised to stop buses at the designated stops only. The list of stops is prepared keeping in view the convenience and safety of all bus commuters and is always subject to change.
21. The bus monitor on duty is responsible for maintaining discipline in the buses. Any serious offence must be reported to the Principal/Admin Officer/Transport in-charge/Co-ordinator immediately.
22. In case of any change, of a temporary or permanent nature, in transport pick-up / drop point or transport route, the permission for the same has to be sought by making an application to the Transport department at the School office.
23. Parents have to ensure that their wards do not go to and fro from bus stops unescorted.
24. Bus facility is optional and those who wish to avail the school bus facility conveniently are asked to pay the bus fee in advance. The fee is colleceted in 4 terms(3 months together). Only paid students will be permitted to travel by school bus.
25. Parents are not permitted to give tips or gifts to the drivers or Aunties in any form.
26. Pre KG students will not be provided bus facility due to the safety precautions.
27. Students are asked to carefully use the bus facility. Any physical damage to the bus propert will be charged from the students.
28. One way fee is not entertained. Parents who are willing to avail one way have to pay full fee.
29. Fees once paid is not refundable.
30. Bus services will be discontinued without further notice for children who do not follow bus rules, damage accessories in the bus, offend passers – by with their actions or words.
31. In case of any breakdown of the vehicle on the route the vehicle will be replaced at the earliest possible and/ or the school will get in touch with the parents concerned.

Safety Norms in School Bus
We have attached great importance to enhance the Safety and Security measures for children travelling in our own School Buses. We furnish hereunder a list of such enhanced safety measures which have been implemented:-

1. All our School buses are driven by experienced drivers who possess a valid heavy vehicle driver’s license of minimum 5 years.
2. Each bus has 1 lady attendants who are responsible for ensuring discipline in the school buses.
3. All Lady Attendants will have a dedicated Mobile Number and will be designated for each route without being changed frequently. They will be monitoring discipline in the school bus, besides taking responsibility for conducting the bus and shall be reporting directly to the School Principals and the Transport Department.
4. Extensive training is provided to both the drivers and lady attendants to ensure that the Transport operations are efficient.
5. All buses are installed with CCTV Cameras & GPS Navigation Systems to maintain student discipline & routes monitoring.
6. All our buses are installed with Speed Regulators / Governors, so that there is no complaint regarding over speeding.
7. All buses, strictly follow all norms stipulated by the Government from time to time and ensure impeccable “Safety & Security” of the children.
8. Attendance will be marked in the morning as well as evening.
9. Thermal scanning is done before a student is allowed to board the bus.

The Sacred Heart International School examination committee strive to guarantee the quality of all the examination held in the institution. The SHIS exam committee has a well-designed structure including, following members as representatives: The Principal, Exam Coordinator, Academic Coordinators, HOD’s and faculty representatives.
Exam Committee Policy:

1. To bring more transparency in the exam initiation and evaluation system.
2. To evaluate the students' performance by the conduction of online examinations
3. To bring reputation to the school even at this time of pandemic.

Re-Test Policy
Genuine case like (Medical issues), if a medical certificate is produced, retest will be permitted as it will be helpful at the time of promotion.

Revision Policy

1. Revision schedule will be prepared and verified by the HOD’s and will be strictly followed.
2. Revision classes for grade VI-VIII are conducted for 1 hour on the previous day of the exam.
3. Revision worksheet will be prepared and sent to the children during the revision days.
4. Teachers are supposed to effectively revise each chapter of the assigned portion.
5. Teachers should make sure that the slow learners will be able to overcome their learning difficulties.
6. Relevant sample question paper may be prepared well in advance by the concerned teachers.

Attendance Policy

1. Attendance sheet will be distributed to all the class teachers and attendance will be marked on a daily basis.
2. Absentees will be called by the class teachers and the reason of their absence will be found

Sacred Heart International School Marthandam establishes the Logo Use Policy to avoid any legal or Policy related issues which can be raised by any governmental or non-governmental agencies or organizations. It is also to exhibit the organization's identity based on the logos received by it through certification and recognition. The following are the criteria regarding the use of school logo and the other logos received by it from other agencies or organizations:

The EOMS of SHIS will adhere to the terms and conditions of the mother organizations from which the logo is received.

The EOMS shall not use any such logos which are accredited to the SHIS EOMS from other sources for branding any school product.

The school shall or may use such logos in the service related documents only.

The branding of such incoming logos due to accreditation or certification shall cease in operation on the day of the expiry of such accreditation or certification.

Any such logos received from other organizations will not be distorted or altered while using in the school documents.

All such logos will be displayed either in its original colour or in black and white colour as it fits in the documents without losing its proportion & ratio.

SHIS EOMS has the discretion of using more than one logo at a time on any school document without infringing the terms and conditions of the mother organization during the validity period of such logo use given by the accredited organization or agency.

In case of any objection by any such mother organization regarding the display of their logo, then the SHIS EOMS without any notice or any public information shall have the right to delete such logos from the documents of SHIS EOMS.

The SHIS EOMS will have the right to take legal action on any individual or organization using the school logo, name of the school or the logos which SHIS EOMS gets through accreditation, if it is not with the prior permission in written form from the school management.

The provision regarding the legal action mentioned in point no. 9 is applicable to all those who use the mediums like notices, pamphlets, brochure, newspaper, Internet based social media (Whatsapp, Instagram, Facebook, Twitter, Pinterest, Snapchat, Moj, Josh, Youtube, Tik Tok) etc.

SHIS EOMS shall not permit or make any misleading statement while using other logos coming to the system through certification or accreditation.

Upon the suspension or withdrawal of any certification or accreditation the EOMS shall discontinue its use of any such logos coming to the system externally.

The logos coming to it shall not be applied on visiting cards.

As part of the New Education Policy of inclusive classroom Teaching-Learning process, the SHIS EOMS has hereby established the policy for gifted and talented learners:

The SHIS EOMS recognizes the uniqueness of each and every child as gifted and talented and having the right to be nurtured in an environment helping his/her overall development.

The school distinguishes the gifted as the students with ability to excel in more than one subject and the talented as one who excel in practical skills and in the extracurricular activities.

The school will be ensuring specific learning needs of the child through formative and summative assessment and also based on parental feedback and school counselling.

The school will have a co-ordinated effort to up bring such students.

The school Principal will ensure that the policy and associated activities are implemented in an effective manner.

The school will also encourage the gifted and talented students to exhibit their abilities in extra-curricular activities.

SHIS Marthandam, as adhering to the 21001:2018 International Standard, has established a communication policy:

It is to ensure that the appraisal of all the stake holders including parents, teachers, nonteaching staff, students and all other interested parties.

Our objective is to have an effective communication system and thereby get the participation of all members involved in the EOMS.

We follow the sources like printed circulars, notices, social media platforms [WhatsApp, facebook, youtube] and also the website created by SHIS EOMS.

The school has also made available the Complaint Box, Complaint Registers & School e-mail to receive the communication elements other than the conventional methods like post and telegraph.

For the system within the school we have the facility of intercom facilities.

With regard to the handing over of the student to the parent during school time due to any emergency, an Intra office communication with the approval of concerned teacher and AO would be used.

The EOMS of SHIS also prepares an academic calendar every year to communicate the proposed activities

For effective parental communication the SHS EOMS also has the school dairy with separate column for instructions, teachers note and parent’s column for communication.

Periodic Meetings will be conducted by Principal, Coordinators, HODs and the Process Owners for the effective implementation of planned activities.

We also use the school prospectus and flex board to project the academic and co-curricular activities to the interested parties.

Every document of communication is approved by the head of the institution before publishing for communication.

Also an indent form has to be used for the movement of any article in and out of the school under security clearance by security personnel.

The School telephone numbers are made available in the documents like school dairy, prospectus etc.